About Guaranteed Home Improvemnent
Established in 2006, Guaranteed Home Improvement is one of the leaders in heating appliance chimney repairs and chimney cleaning services in New York and New England. Many reputable heating and oil companies from the area trust us to install chimney liners for their oil-to-gas conversion clients. We also help homeowners repair and fix any chimney cap or fix and replace any chimney liner.
We proudly service the New York and New England areas. Our offices are located in Hicksville, New York; East Haven, Connecticut; and Millbury, Massachusetts. We are fully licensed in chimney and masonry services on Long Island (Nassau and Suffolk counties), Westchester County, Yonkers, New York City (including the five boroughs: Bronx, Queens, Brooklyn, Manhattan and Staten Island), Connecticut, Massachusetts, and New Jersey.
We are also proud members of associations including the National Association of Fire Investigators, National Chimney Sweep Guild, National Association of Oil Heating Service Managers, National Fireplace Institute and the National Fire Protection Association.
What Our Customers are Saying…
You were referred by Petro, who maintains my heating equipment. After a normal scheduled maintenance visit, Petro’s technician noticed that my chimney cap had blown away, and that due to missing cap, water could enter the chimney, which obviously was not good for the burner, and other equipment.
Ricky, from your office, arrived promptly at my home, verified what Petro had noted, and explained what needed to be done. I was so impressed by Ricky’s polite and professional explanation of what was wrong. I authorized those necessary repairs right on the spot. The work was done promptly and neatly.
I would not only call your company again, without hesitation, but I would also refer you to any friends, neighbors, or relatives , that needed help with the areas that you specialize, such a chimney’s and masonry. I wanted to personally thank your company, as well as Ricky. People are so quick to pick up the phone (or email these days) to file a complaint, or to express dissatisfaction but when they are extremely happy, they don’t do a thing. I think if you are able to spend the time to complain, you should be willing to do the same when you are very satisfied.
I would appreciate if you could make sure that Ricky’s boss sees this email. I would also appreciate if you could also let Petro know how satisfied I am, and/or forward this email to them.